NEOTECHNOLOGY PTY LTD respects your personal information and treats it with the care required by Privacy Amendment (Enhancing Privacy Protection) Act 2012, which amends the Privacy Act 1988. In this policy we explain how collect handle and treat your personal information.
The policy covers Neotechnology Pty Ltd ABN: 60126 901 040 and any of its related entities.
What information do Neotechnology Pty Ltd collect and store?
Neotechnology Pty Ltd collects personal information from a variety of sources, including from forms filled out on our website, other websites, mailing lists, telemarketing, advertisers, trade shows, prospective employees, contractors, business partners and potential business partners. In general, the personal information Neotechnology Pty Ltd collects includes (but is not limited to) name, address, contact details, organisation details, position, and where relevant, financial information, including credit card information, banking details and income information.
How do Neotechnology Pty Ltd collect it?
Information provided by you: We store the personal information you enter on the Neotechnology Pty Ltd website, or give to us in other ways, on our CRM (Customer Relationship Management system). We obtain most personal information through the Neotechnology Pty Ltd partner registration process, telemarketing, updates to eNewsletter subscriptions, trade shows, business dealings and competitions. You may provide information when you request or acquire a product or service from Neotechnology Pty Ltd or its partners, provide a product or service to Neotechnology Pty Ltd, complete a survey or questionnaire, enter a competition, or when you communicate with Neotechnology Pty Ltd by email, telephone or in writing (for example if you contact Neotechnology Pty Ltd support or provide feedback).
Automatic collection of information (Cookies): We may use a feature of your browser called a cookie to assign your computer a User ID. Cookies do not contain information by which Neotechnology Pty Ltd can identify you. They identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. Neotechnology Pty Ltd may use information contained in cookies to make assumptions about the user of the computer. To disable your cookies, please refer to the help menu within your Internet browser. Disabling cookies will not affect usage of the Neotechnology Pty Ltd website.
Information provided by third parties: In some circumstances Neotechnology Pty Ltd may obtain personal information from a third party. If you provide personal information about another person to Neotechnology Pty Ltd, Neotechnology Pty Ltd requires that you inform that person you have done so and provide them with a copy of this policy.
How is your information used?
Your information may be used in the following ways:
- To service your account for products and or services that you have bought from us.
- To provide you with up-to-date marketing and or promotional information about the products and or services you have bought from us.
- To provide you with up-to-date marketing and or promotional information about new products and or services that might be of interest to you.
How can I Opt out from receiving marketing and or promotional activity from Neotechnology Pty Ltd?
You can opt out of receiving future mailings here (link to opt out section)
Who can access my information?
Other than Neotechnology Pty Ltd service and administration staff (for maintenance purposes and to comply with any Law Enforcement requests for information) no other parties can access your information.
How can I access my information?
You may access or update the information stored in your profile at any time by sending a request to firstname.lastname@example.org.
Anonymity and pseudonymity
You can deal with us anonymously or via a pseudonym by calling us during normal business hours (AEST) on 1300 88 00 48 however we may be unable to assist you under circumstances where;
- It is not possible or impracticable to address your concerns if you have not identified yourself or
- Neotechnology Pty Ltd is required or authorised by or under an Australian law, or a court/tribunal order, to deal with individuals who have identified themselves.
How can I complain about a breach of the Australian Privacy Principles?
You can contact us at: 1300 88 00 48
If you’re still unhappy, which we sincerely hope will never happen; you can contact the offices of the Australian Privacy Commissioner;
Phone: 1300 363 992
Mail: GPO Box 5218 Sydney, NSW 2001 or GPO Box 2999 Canberra ACT 2601